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Related Flashcards
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Cards In This Set
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Why do we communicate?
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1. physical needs
2 identity needs 3. social needs 4. practical needs |
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What is the transactional model of communication?
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Simutanious, mutual interaction. continuous, additive, non-repeatable, simultaneous no start or end.
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Channels
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Medium through which messages are exchanged
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What is noise and what are the three factors?
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Factors that make it difficult to hear:
1. external: temperature, loud noises, smells physiological: hearing loss, illness psychological: cognitive, distraction |
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What are some of the priniciples that help us understand the nature of the communication process?
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1. communication is transactional ( degree of mutual influence that occuts when we interact)
2. communication can be intentional or unintentional 3. communication has a content and relational dimension 4. communication irreversible 5. communication is unrepeatable. 6. it's an on going process |
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What are the two common definitions of interpersonal communication?
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1. quantitative: any interaction between two people
2. qualitative: people treat each other as unique individuals |
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What makes up qualitative communication?
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Irreplaceability, uinqueness, interdependence, disclosure, intrinsic rewards.
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What do we mean by communication competence?
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Effective and appropriate (get the results you want and enhance the relationship)
there is no single ideal or effective way to communication competence is situational, behavior varies from one situation and person to the next. competence can be learned |
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What are the characteristics of communication competence?
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1. large repertorie of skills
2. adaptability 3. ability to perform skillfully 4. involvement 5. empathy/ perspective taking 6. self monitoring 7. cognitive complexity |
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Culture
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The language, vlaues, beliefs, tradtions, and cutsoms people share and learn
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In-groups
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Describe with which we idenity
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Out-groups
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Label those we view as different
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Co-culture
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Describe the perception of membership in a group that is part of an encompassing culture
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What are the characterstics of a low context culture
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Uses lanuage primarily to express thoughts feelings and ideas as directly and logically s possible
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What are the charactestics of a high context culture?
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Relies heavily on subtle, often nonverbal cues to maintain social harmony
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