Nonverbal Messages In Communication

Total Flash Cards » 28
Text Size: S | M | L
Characterisitcs of Nonverbal communication: Emotions and feelings are more accuratley and easily communicated nonverbally. Nonverbals are not easily controlled. When nonverbal and verbal messages conflict, nonverbals are usually more accurate. Nonverbals indicate how you should interpret a message.
why look at Nonverbal messages> 93% of emotional meaning is taken from nonverbals.
what is nonverbal communication? all the behaviors and elements of people, other than words, that convey meaning.
Types of Nonverbal Communication: Appearance, Kinesics (body movements), facial expressions, physical environment, paralanguage, proxemics, other( haptics, olfactics, territoriality, temporal)
Emblems Directly translate into words/phrases (ok sign)
Illustrators accompany and illustrate a verbal message (size of the fish you caught)
Affect displays emotional meaning (fear, happiness, anger)
regulators monitor, maintain, or control the speaking of another (hanf gesture to slow down)
Adaptors satisfy some need (scratching your head)
Distractors no function (nervous habits)
Common Facial expressions flirting, embarrassment, submission,hapiness, sadness, anger, disgust
Gaze An individual's looking behavior. Used to regulate and monitor communication. It is also used to express willingness or lack of desire to communicate.
Paralanguage how something is said; anything that affets the content of what is said. Stress, Pitch, Rate, Volume, Rhythm, Fillers, Pauses, Distractors.
Space and Proximity the distance we choose in a given conversation is a function of our cultural and personal expectations for appropriate distance.
Intimate physical to 18 inches
Causual. personal 2 feet to 4 feet
impersonal business 4 to 12 fee
Intrapersonal Communication the internal processing of a message. the individual becomes his or her own sender and reciever, providing feedback to him or herself in an ongiong internal process. How you percieve yourslef. Using language/communication in your own head.
How we do intrapersonal communication? communication w/ body parts (stomach rumbling telling you to eat), "talking to yourself", interpreting maps,sign, symbols, day dreaming, dreaming.
Selfconcept the one percieves oneself
Personal self-concept facts or one's own opinions about oneself
social self-concept one's perceptions about how one is regarded by others.
self-ideals what or how one would like to be.
Maslows hierarchy of needs. (bottom from top) Physiological needs, Safety needs, Belongin and love needs, Esteem needs, Self-actualization needs.
critical listening listening to comprehend ideas and information in order to acheive a specific goal.
appreciative listening to enjoy or appreciate a speaker's message or performance.
deliberative Listening to understand, analyze, and evaluate messages so you can accept or reject a point of view, make a decisions, or take action.
empathetic listening to understand, participate in, and enhance a relationship.