What is a graphic description of a process, showing the sequence of process tasks, which is developed for a specific purpose and from a selected viewpoint?
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Business process model
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Which type of model represents the current state of the operation that has been mapped, without any specific improvements or changes to existing processes? |
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As-Is process model |
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What does BPR assume about the current process in the extreme? |
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Current process is irrelevant
Current process is broken
Current process must be overhauled from scratch |
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What is the analysis and redesign of workflow within and between enterprises? |
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Business process reengineering
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A shopping bot is one of the simplest examples of an intelligent agent. |
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True |
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Sensitivity analysis, what-if analysis, and goal-seeking analysis are the three quantitative models typically used by a DSS. |
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True |
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Which form of AI is widely used for environmental scanning and competitive intelligence? |
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Intelligent agents |
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Which of the following is an example of transactional information? |
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Withdrawing cash from an ATM
Making an airline reservation
Purchasing stock |
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How do decision-making information systems work? |
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By building models out of organizational information to lend insight into important business issues and opportunities |
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Which of the following is the most commonly used form of AI in the business arena? |
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Expert System |
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What is the process called when waiting in line at the grocery store? |
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Checkout |
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What is a customer facing process? |
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Result in a product or service that is received by an organization's external customer |
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What integrates information from multiple components and tailors the information to individual preferences? |
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Digital Dashboard |
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usiness process reengineering is the analysis and redesign of workflow within and between enterprises. |
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True |
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What is business process reengineering?
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The analysis and redesign of workflow within and between enterprises |
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Transactional information is used when performing operational tasks and repetitive decisions such as analyzing daily sales reports and production schedules to determine how much inventory to carry.
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True |
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Business process management integrates all of an organization's business process to make individual processes more efficient. BPM can be used to solve a single glitch or to create one unifying system to consolidate a myriad of processes. |
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True |
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What is consolidation? |
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Involves the aggregation of information and features simple roll-ups to complex groupings of interrelated information. |
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Which of the following is an example of analytical information? |
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Trend projection
Sales projection
Product statistics |
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Which company offers a strategic business information service using artificial intelligence that enables organizations to track the product offering, pricing policies, and promotions of online competitors?
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Verizon Communications |
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What can an AI system perform? |
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Learn or understand from experience
Make sense of ambiguous or contradictory information
Use reasoning to solve problems and make decisions effectively
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What are types of environmental business processes?
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Environmental protection
Hazardous waste management
Air/water/soil resource management |
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A business process is the analysis and redesign of workflow within and between enterprises. |
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False |
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What is not a criteria to determine the importance of a process for reengineering practitioners? |
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Does the process rate above best in class? |
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Which type of AI system assigns values of 0 and 1 to vague or ambiguous information? |
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Fuzzy Logic |
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What is the purpose of business process reengineering? |
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To make all business processes best-in-clas |
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