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What is the best Complaint Management Software?

What is the best Complaint Management Software?

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Asked by I.James, Last updated: Jul 03, 2020

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k.Paul

K.Paul

Answered Apr 13, 2018


In order to ensure that your company is providing excellent customer service, you need manage all complaints with little to no hassle. A good customer complaint software can help make this happen by helping organize all complaints and using information to help solve them.

Based on several online reviews, the best customer complaint software is Issuetrack because it manages customer complaints, it notifies customers when feedbacks are received, it updates customers when their issues have finally been resolved, it automatically assigns request and/or complaints, and it escalates issues automatically.

 

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