Which of the following would NOT be considered an option in the A3 - ProProfs Discuss
Topics
Products
Follow Us:

Which of the following would NOT be considered an option in the A3 category?



A. Offer REFT or RBC
B. Offer a due date change
C. Offer to set up a Nationwide online account
D. Offer to send a copy of the receipt by mail, email, or fax

This question is part of

2013 PLSC LEG BB#6
Asked by Howland, Last updated: Mar 03, 2020

+ Answer
Request

1 Answer

John Smith

John Smith

Answered Sep 09, 2016

Offer to send a copy of the receipt by mail, email, or fax-inquira - news1013 when you take a payment over the phone, offer the confirmation number so the customer can write it down.if they arent able to write it down (theyre in the car, etc.), ask for an email address so that you can email the confirmation to them.if they dont want an email, offer to fax it. if they dont want a fax, offer to mail it. the expectation is still to offer the number, but by offering it verbally. you only need to email, fax or mail when the customer doesnt want the confirmation number verbally.
 

Search for Google images
Select a recommended image
Upload from your computer
Search for Google images
Select a recommended image
Upload from your computer
Search for Google images
Select a recommended image
Upload from your computer

Email Sent
We have sent an email to your address "" with instructions to reset your password.