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Which solution should a consultant recommend for this scenario? Universal Containers has a large sales department that is dispersed worldwide. Sales managers want greater visibility into the opportunities in progress with their respective teams and would like to receive email notifications when key opportunity fields are changed (e.g., amount or sales stage). However, individuals would like to control the frequency of their email notifications.



A. Configure the opportunity teams for opportunities so that only interested sales users are receiving notifications.
B. Configure Chatter and its related notification settings to provide relevant updates to interested sales managers.
C. Define a workflow rule and email task that is triggered when key fields are updated to new values.
D. Configure the individual Salesforce for Outlook email settings to control notification frequency.

This question is part of Sales Cloud Pre-Test !!
Asked by Kishor_kumar, Last updated: Dec 18, 2019

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2 Answers

kishor_kumar

Kishor_kumar

Answered Oct 23, 2017

B. Configure Chatter and its related notification settings to provide relevant updates to interested sales managers.
1
 

Fender

Fender

Answered Nov 09, 2017

Why? Because, if you created a workflow, yes the Mngr would get email alerts but this doesn't meet with the 2nd part of the requirement that the account owner wants to control the frequency. This...Read More
 

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