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What step is needed to be taken for setting up a competitive intelligence team in the following scenario?

UC recently enabled Chatter and has found it extremely helpful in the sales process. Given the success, UC would like to bring the competitive intelligence team into Salesforce to leverage Chatter to collaborate on opportunities when key competitors are identified.

A. Add the competitive intelligence team to Chatter groups organized by competitor.
B. Create a single user for the competitive intelligence team to share.
C. Set up each member of the competitive intelligence team with standard user licenses.
D. Set up each member of the competitive intelligence team with Chatter Free licenses.

This question is part of sales cloud exam winter 16 v2 quiz
Asked by Catherine halcombe, Last updated: Aug 04, 2020

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3 Answers

R. Hunter

R. Hunter

Answered Jul 05, 2020

There are two correct answers to this question. The first correct answer is A. Add the competitive intelligence team to Chatter groups organized by competitors. The second correct answer is D, Add the competitive intelligence team to Chatter groups organized by competitors. Chatter is a social network that is used in the software Salesforce. For a company that uses Salesforce, Chatter has a number of benefits. One thing that it can allow for team members using the Salesforce is that it can help people connect and share without another. Chatter can also help with increasing esales by increasing the productivity rate.

 

Bergeront Tiffney

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Bergeront Tiffney, Computer Engineer, M. Tech, Southeast Montgomery

Answered Jan 28, 2019

In Salesforce, Chatter is an enterprise social network that is part of this bigger device. It is known for doing many things if a company is using Salesforce. Some of these things include connecting and having the ability to collaborate with others.

It also drives productivity which means that the company will most likely sell more products. It is also mobile which means that it allows people to communicate and conduct business online. If a company begins to use Chatter, they may want to bring the competitive intelligence team into Salesforce in order to leverage Chatter to collaborate on opportunities when key competitors are identified. This will add the competitive intelligence team to Chatter groups organized by the competitor as well as set up each member of the team with Chatter Free licenses.

 

catherine halcombe

Catherine halcombe

Answered Oct 15, 2017

Add the competitive intelligence team to Chatter groups organized by competitor.
Set up each member of the competitive intelligence team with Chatter Free licenses.
 

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