What should you do if someone complains about our department?A person - ProProfs
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What should you do if someone complains about our department? A person approaches you and tells you of many complaints he has about your department. You should first: 





A. Assume that the person is just blowing off steam and ignore his complaints.
B. Check into the legitimacy of the complaints.
C. Ask for advice from your supervisor on the best way to handle the person.
D. Regard the complaints as accurate and take immediate steps to correct them.

This question is part of the customer service challenge quiz
Asked by Wbsi on Sep 20, 2017

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2 Answers

John Adney

John Adney

Answered on Oct 02, 2017

Regard the complaints as accurate and take immediate steps to correct them.

 Reply

wbsi

Wbsi

Answered on Sep 20, 2017

Check into the legitimacy of the complaints.
 Reply

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