There are different customizations that can be done in Salesforce activities to ensure that it will be unique for every organization that uses it. Some of the customizations that can be done are the following: A. Workflow rules. The workflow has to be consistent and there are certain rules that should be followed to ensure that the quality of the work will not be reduced. D.
Assignment rules can also be customized so that people will know the work that is assigned to a certain individual or group in a clear and concise manner. Lastly, E. Validation rules can also be customized because not everyone will be valid to access certain portions of the task.