How would a consultant design a solution to meet the following requirement? A quick-view-only access for an external database that stores over 100,000 known product bugs logged by the product engineers.
A. Use SOAP API to integrate the external database with Salesforce. B. Reference the product bug data in Salesforce via Lightning Connect C. Use Bulk API to load the product bug data into Salesforce D. Create a custom product bug object and import data into Salesforce
There are two possible answers to this. The first one is letter A. This means that there is a need to use SOAP API so that the external database can be connected with Salesforce. After that, the bug data will be referenced in Salesforce. This can be done with the use of Lightning Connect which means that B can also be done.
Using both of the strategies mentioned above will be able to solve the problem. You can also try C and D but there is a very big chance that these solutions will not work or will feel unfinished. Through Salesforce, management of customer relations will be improved greatly and effectively.