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What CPNI verification level is needed for a customer to change his Voicemail Password?



A. Maximum
B. Minimum
C. None

This question is part of June 2010 Monthly Test Everyone
Asked by Jeane, Last updated: Jul 24, 2020

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2 Answers

Cesar H. Pablo

Cesar H. Pablo, Journalist

Answered Apr 13, 2018

The Federal Communications Commission (FCC) is exceptionally worried about ensuring each subscriber’s privacy and individuality. The FCC sanctioned principles in regards to Client Restrictive Information (CPNI) viable December 7, 2007. These tenets secure the subscribers. No network provider is permitted to release any call detail or account information unless the security password is given.

If the required password cannot be provided, the network provider can ring the telephone number related to the account or mail a message to the address related to the account to reveal the information.

In the case of that Subscribers cannot remember their password; they can change their CPNI Password by calling the network provider’s office toll free line from their home telephone or fill in the Authorized Account Representative (AAR) Form found at the base of the network provider page. CPNI Endorser Passwords must be 5 - 13 characters and not founded on promptly accessible sketchy information. The provider will then notify the account holders by means of U.S. mail, electronic mail or voice message when a CPNI Password or voicemail number is changed.

 

jeane

Jeane

Answered Sep 06, 2017

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