Which solution should a consultant recommend to meet these requirements? Universal Containers’ support team requires its customers to submit their support inquiries via free form email (Outlook, Gmail, Yahoo, ETC.). Additional requirements are listed below:--Support attachments up to 20 MB per inquiry--Over 10,000 inquiries per day.
A. On-Demand Email-to-Case B. Customer Chatter groups C. Email-to-Case D. Web-to-Case
This answer is incorrect. It is on demand email to case. Email -to-case only supports 2,500 inquiries per day, whereas on demand is 1,000 X each user license (up to 1 million a day). Correct Answer SHOULD be On-Demand Email-to-Case.