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What factors should be considered in selecting which articles to migrate when planning for the migration of an existing knowledge base into salesforce knowledge?



A. Original creation date and total number of article views
B. Original creation date and average rating of articles
C. Last modified date and number of recent article views
D. Last modified date and frequent search terms

This question is part of Service Cloud 60Q
Asked by Kishor_kumar, Last updated: Jul 04, 2020

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3 Answers

vhrishi

Vhrishi

Answered Apr 25, 2020

Agree with Daniel.kim. The answer is Last modified date and no of recent article views

 

daniel.kim

Daniel.kim

Answered Nov 20, 2019

This is incorrect, it should be: last modified date and number of recent article views

 

kishor_kumar

Kishor_kumar

Answered Aug 23, 2017

Original creation date and average rating of articles
 

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