What should you do if you do not receive a reply to an e mail - ProProfs Discuss
Topics
Products
Follow Us:

 What should you do if you do not receive a reply to an e-mail message within a reasonable time after sending the message?



A. Check your Sent Items folder to make sure that you sent the message to the correct e-mail address.
B. Resend your original message to the same person, noting that you are resending it because you are afraid they did not receive it.
C. Send a short, new message that simply asks the person why they haven t replied to your earlier message.
D. Complain to anyone you feel ought to know that the person you sent the message to never replies to e-mail messages.
Asked by Daniel, Last updated: Jan 17, 2020

This question is part of

Netiquette for College Students

+ Answer
Request

2 Answers

walporcamacho

Walporcamacho

Answered Jan 21, 2017

Make sure one was sent and to the correct address. Double check time and date sent. Make note of any holidays, bad weather or other situations which may delay a response. Always remain positive when reaching out because you never know what the situation might be. Resend with reason attached for resend then call at a good time or within normal working hours.
 

John Smith

John Smith

Answered Sep 08, 2016

Check your sent items folder to make sure that you sent the message to the correct e-mail address.-2. resend your original message to the same person, noting that you are resending it because you are afraid they did not receive it.-do take time to check that you actually sent the message and that you sent the message to the correct e-mail address. it does happen on occasion that even the most conscientious e-mail user overlooks a message or accidentally deletes a message. if it has been at least a couple of days since you sent the original message, it is better to resend the entire message with a comment added, than it is to simply send a new message asking them to reply to the old message. they cannot reply to a message that they cannot find or might have deleted.if you feel that you have waited too long for a reply (more than a couple of days), then you should try calling the person by phone if you cannot meet with them in person, before complaining to other people. there could be a network error or personal emergency that prevents them from reading e-mail.
 

Search for Google images
Select a recommended image
Upload from your computer
Search for Google images
Select a recommended image
Upload from your computer
Search for Google images
Select a recommended image
Upload from your computer

Email Sent
We have sent an email to your address "" with instructions to reset your password.