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Which is the most courteous effective way to deal with client complaints about a salon service?



A. Listen to the client s whole story and then suggest a solution
B. Tell the client that no one has ever had that problem before
C. Tell the client that he or she should use another salon in the future
D. Agree with everything the client says

This question is part of Cosmetology State Board Practice Exam 3
Asked by Wyatt Williams, Last updated: Mar 27, 2020

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1 Answer

John Smith

John Smith

Answered Jul 16, 2017

Listen to the client s whole story and then suggest a solution
 

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