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What are some things you should focus on during the R phase (Relate with Rapport) of the reach Interview Plan? 



A. Be sure you are prepared before the meeting
B. Give a warm welcome
C. Focus only on getting paperwork done to be more efficient
D. Build a positive emotional connection and put the customer at ease
E. Establish action steps that customers will follow-up on

This question is part of CC2: Interviewing & Communication Skills for ResCare Workforce Services
Asked by Dtemple, Last updated: Jun 10, 2020

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1 Answer

John Smith

John Smith

Answered Jul 13, 2017

Be sure you are prepared before the meeting
Give a warm welcome
Build a positive emotional connection and put the customer at ease
 

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