What is a benefit of a customer community? - ProProfs Discuss
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What is a benefit of a customer community?



A. Eliminates the need to track service level agreements.
B. Reduces incoming call volume.
C. Enables customers to log inquires without contacting an agent
D. Eliminates the need for support agents

This question is part of Service Cloud study guide
Asked by Dwag, Last updated: Jan 19, 2020

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1 Answer

John Smith

John Smith

Answered Jun 19, 2017

Reduces incoming call volume.
Enables customers to log inquires without contacting an agent.

 

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