Which of the following is not a standard Salesforce Application? - ProProfs Discuss
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Which of the following is not a standard Salesforce Application?



A. Service
B. Sales
C. Call Center
D. Community
E. Marketing

This question is part of Salesforce Admin Certification Quiz #3
Asked by Cajones, Last updated: May 26, 2020

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4 Answers

rachanathakkar

Rachanathakkar

Answered Dec 26, 2017

The correct answer is 'Call Center'

2
 

John Adney

John Adney

Answered Jun 07, 2017

It is only to pior versions to Spring's 17. After Spring's 17 the correct answer is Call Center
2
 

C. Bernthal

Its kind of my job to give answers

C. Bernthal, Teacher, MA, P.hD, Seattle

Answered Jan 02, 2019

The standard salesforce applications are quite wide, and encompass call center work and marketing as well as all the sales operations.

However, it is not expected that the salesforce will engage in service issues or work. There are differently qualified personnel who carry out service work. You should not expect a sales person to repair a piece of equipment himself, even if he were the one who sold it to you.

Therefore, the answer to this question is that servicing in any form is not the accepted part of salesperson training or employment duties.

 

John Smith

John Smith

Answered May 22, 2017

Service
1
 

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