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You are the network technician at Certkiller .com. You are addressing a network problem and have established that nothing was changed. What is your NEXT step?



A. Select the most probable cause.
B. Identify the affected area.
C. Implement a solution.
D. Identify the symptoms.

This question is part of network+ 2005 500-548

Asked by Sofiar, Last updated: Jul 24, 2020

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1 Answer

John Smith

John Smith

Answered Sep 08, 2016

Select the most probable cause.-once you have determined that nothing has been changed in the affected area, you should identify the most probable cause. this will allow you to address the problem systematically by eliminating most probable causes first.incorrect answers:b: you need to identify the affected area before you can determine whether anything changed in the affected area.c: you would implement a solution based on a probable cause. thus, you need to select the most probable cause before you can implement a solution.d: you would identify the symptoms in the first step of the troubleshooting process. this can be done by asking some questions to begin to clarify exactly what is happening.references:david groth and toby skandier, network+ study guide (4th edition), sybex, alameda ca, 2005, pp. 415-420.
 

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