What would be the best option to do? A customer walks into the office - ProProfs Discuss
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What would be the best option to do? A customer walks into the office and asks for the deadline to file a permit application. You do not know the answer.



A. Tell the person what you think the answer might be.
B. Refer the person to your supervisor.
C. Say that you are not allowed to give out that information to the public.
D. Inform the person that you don t know but will find out.

This question is part of the customer service challenge quiz
Asked by Wyatt Williams, Last updated: Jan 16, 2020

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5 Answers

John Adney

John Adney

Answered May 29, 2017

Inform the person that you don t know but will find out
 

ndiahandaf

Ndiahandaf

Answered May 28, 2017

A. Tell the person what you think the answer might be
 

John Adney

John Adney

Answered May 28, 2017

A. Tell the person what you think the answer might be
 

John Adney

John Adney

Answered May 23, 2017

Inform the person that you don't know but will find out.
 

John Smith

John Smith

Answered May 18, 2017

Inform the person that you don t know but will find out.
 

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