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Which feature of Salesforce Knowledge can be leveraged to create a customer-facing product information website?



A. Display articles in a public knowledge base.
B. Display articles in Salesforce Answers.
C. Display articles with HTML, images and links.
D. Publish articles to the web using Salesforce Publisher.

This question is part of Service Cloud study guide
Asked by Dwag, Last updated: Jan 04, 2020

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3 Answers

John Adney

John Adney

Answered Jul 06, 2017

B. Display articles in Salesforce Answers.

D. Publish articles to the web using Salesforce Publisher.

 

yosra.bh

Yosra.bh

Answered Jul 06, 2017

B. Display articles in Salesforce Answers.

D. Publish articles to the web using Salesforce Publisher.

 

John Smith

John Smith

Answered May 08, 2017

Display articles in a public knowledge base.
Display articles with HTML, images and links.
 

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