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Which report should be recommended to the sales manager in the given case?
Sales representatives at Universal Containers log activities on accounts, contacts, and opportunities. The sales manager wants to create a report to see all activities on all of the accounts that the manager owns, including activities on contacts and opportunities.

Which report should be recommended to the sales manager in the given case?<br/>
Sales representatives at Universal Containers log activities on accounts, contacts, and opportunities. The sales manager wants to create a report to see all activities on all of the accounts that the manager owns, including activities on contacts and opportunities.

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1. Activities report on accounts the manager owns
B. Activities report on accounts, contacts, and opportunities the manager owns
C. Activities report on accounts and contacts the manager owns
D. Activates report on accounts and opportunities the manager owns

This question is part of Sales Cloud Exam Winter 16
Asked by Catherine halcombe, Last updated: Mar 26, 2020

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4 Answers

Alejandro Fdez

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Alejandro Fdez, ----, Salesforce consultant, madrid

Answered Jan 30, 2020

Activities report on accounts the manager owns is the correct one becauseactivities report on Account will show up the activities on related contacts and opportunities as well.

 

J.Spencer

Knowledge Enthusiast, Knows A Lot of Stuff.

J.Spencer, Knowledge enthusiast, Tokyo

Answered Nov 23, 2018

The correct answer is B.

Since it is explicitly stated that the representative wants to make a report on accounts, contacts, and opportunities; not allowing him the access to all the data he needs will result in an incomplete report with irrelevant information. Hence he would require all the manager's accounts, their contacts and opportunities to create an efficient and a detailed report.

 

L. Hawkes

L. Hawkes, Teacher, Memphis

Answered Jun 28, 2018

The answer for this is B. There are different things that the sales representative would like to know which includes contacts, accounts, and opportunities. If the sales representative would only ask for accounts, then that is the only aspect that they would learn more about. Getting as much data as possible will make it easier for the sales representative to make a report.

How will anyone have the ability to create a report when there is no sufficient information available? It will also be a good idea to collaborate with the manager if in case additional data is necessary to send a complete and detailed report.

 

John Smith

John Smith

Answered Apr 23, 2017

A. Activities report on accounts the manager owns
 

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