Which capability of the Salesforce console for service can the - ProProfs Discuss
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Which capability of the Salesforce console for service can the company use to help improve its contact center performance?
Universal containers is implementing the salesforce console for service.



A. Display records and their related items as tabs on one screen.
B. Indicates when records and lists are changed by others.
C. Is avalable for users in the partner portal.
D. Allows chatter messenger to be used between agents.

This question is part of Service Cloud Deck 1
Asked by Wyatt Williams, Last updated: Apr 02, 2020

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2 Answers

brookgong

Brookgong

Answered Feb 07, 2020

A. Display records and their related items as tabs on one screen.

D. Allows chatter messenger to be used between agents.

 

John Smith

John Smith

Answered Apr 16, 2017

Display records and their related items as tabs on one screen.
Indicates when records and lists are changed by others.
 

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