The manager of a large credit card contact center needs to understand - ProProfs Discuss
Topics
Products
Follow Us:

The manager of a large credit card contact center needs to understand how many customers call daily to check their balance without speaking to an agent. Which system would be used to generate the report?



A. Automatic Call Distributior
B. Private Branch Exchange
C. Interactive Voice Responce
D. Time and Attendance

This question is part of Service Cloud study guide
Asked by Coulter, Last updated: Jan 14, 2020

+ Answer
Request

1 Answer

John Smith

John Smith

Answered Feb 25, 2017

Interactive Voice Responce
 

Search for Google images
Select a recommended image
Upload from your computer
Search for Google images
Select a recommended image
Upload from your computer
Search for Google images
Select a recommended image
Upload from your computer

Email Sent
We have sent an email to your address "" with instructions to reset your password.