What action can be taken to meet this requirement? Universal - ProProfs Discuss
Topics
Products
Follow Us:

What action can be taken to meet this requirement? Universal containers wants to reduce incoming support phone call volume.



A. Leverage live agents for web-based chat
B. Enable service contracts and entitlements
C. Implement service Cloud console to support agents
D. Implement salesforce knowledge on a portal

This question is part of Service Cloud Quiz 10Nov
Asked by Wyatt Williams, Last updated: Aug 07, 2020

+ Answer
Request

1 Answer

John Smith

John Smith

Answered Feb 18, 2017

Leverage live agents for web-based chat
Implement salesforce knowledge on a portal

####
 

Search for Google images
Select a recommended image
Upload from your computer
Search for Google images
Select a recommended image
Upload from your computer
Search for Google images
Select a recommended image
Upload from your computer

Email Sent
We have sent an email to your address "" with instructions to reset your password.