Which of the following are examples of instance-level information relevant to the fulfillment process?
A. When did we send the goods B. What was the total of the payment? C. When did the warehouse receive the order? D. Was the invoice sent? if so, when? E. How long did it take to receive the shipment after creating a purchase order?
There are three correct answers to this question, which are A. When did we send the goods, B, What was the total of the payment?, and D Was the invoice sent? If so, when?. A fulfillment process is a process of fulfilling an order. This starts when the order is placed up until the moment the order has shipped.
It is essential to answer A because if an order hasn't shipped, it hasn't been fulfilled. If unable to answer A, one must know the reason why. It is essential to answer B to ensure the customer has been charged the correct amount. Lastly, D is necessary so that the customer is informed of how much they were charged and/or owe.