What are the two discrete types of change agents? - ProProfs Discuss
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What are the two discrete types of change agents?



A. Supervisors and managers
B. Human and non-human
C. Transformational or charismatic leaders
D. Internal or external

This question is part of Managing Change in Organizations - Mid-Term Quiz
Asked by MzAkbar, Last updated: Jan 14, 2020

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4 Answers

O. Miller

Have 3 years of Experience in journalism.

O. Miller, Content Optimization Executive, Studied Journalism and Psychology, Austin,Texas

Answered Feb 07, 2019

Correct answer is option D.

The two discrete types of change agents are internal and external change agents. The internal agents are the collection of agents that determine the actions and decisions which occur in an organization. They are usually employees of the organization.

Internal change agents include - corporate board members, managers, CEOs, executives and other members of an organization workforce. External agents are those with which an organization interacts. External change agents are usually not employees of the organization; they are hired to participate in the change process. They include – investors, community activists, suppliers, government regulators and customers.

 

M. Porter

Here to relax my mind a bit

M. Porter, Senior Executive, Master of Art, San Jose

Answered Jan 29, 2019

The correct answer to this question is D. Change agents are tasked with leading change in an organization, and the two types of change agents are internal and external. An internal change agent is an employee of the company whereas an external change agent is a hired consultant.

There are advantages and disadvantages with each one, and an organization must choose whether an internal or external is best to reach its change goal. Change agents have specialized training, but an organization can also train its current employees to be facilitators of change. Some argue that every leader should have some of the capabilities of a change agent.

 

John Adney

John Adney

Answered Mar 15, 2017

Internal or external
 

John Smith

John Smith

Answered Jan 14, 2017

Human and non-human
 

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