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Which statement is true regarding Salesforce Answers?



A. Answers can be exposed to customer portal users
B. External users can subscribe to Answers
C. Answers can be exposed to partner portal users
D. Answers can be attached to cases
E. Knowledge articles can be created from answers

This question is part of Salesforce Service Cloud
Asked by Catherine halcombe, Last updated: Mar 31, 2020

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2 Answers

brookgong

Brookgong

Answered Feb 24, 2020

E. Knowledge articles can be created from answers

 

John Smith

John Smith

Answered Dec 28, 2016

Answers can be exposed to customer portal users
Answers can be exposed to partner portal users
Knowledge articles can be created from answers

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