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What is the first step the consultant should take to address the issue?

Asked by Wyatt Williams, Last updated: Feb 18, 2020

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3 Answers

David Kirzner

Salesforce Functional Consultant

David Kirzner, Salesforce Functional Consultant, Management, Portugal

Answered Jan 03, 2020

The correct answers are:

  • Create auto-response templates for e-mails.
  • Enable knowledge in the service Cloud portal.
 

BDeogir

BDeogir

Answered May 04, 2017

  • Create auto-response templates for e-mails.
  • Enable knowledge in the service Cloud portal.
 

John Smith

John Smith

Answered Dec 12, 2016

Create auto response templates for e-mails
Enable knowledge in the service Cloud portal

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