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What is the capability of case feed?



A. Enable call control using the cti case feed publisher
B. Switch from case feed to standard detail pages using a console component.
C. Embed case feed functionality within a visualforce page
D. Add custom visualforce pages to the case feed page layout.

This question is part of Service Cloud Deck 1
Asked by Mandrake, Last updated: Mar 31, 2020

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4 Answers

Gol

Gol

Answered Apr 08, 2018

I also think the that the correct answer is :

Switch from case feed to standard detail pages using a console component.

What has Visual Force page to do with Case Feed?

1
 

brookgong

Brookgong

Answered Feb 19, 2020

C. Embed case feed functionality within a Visualforce page.

 

nikmarv

Nikmarv

Answered Jun 13, 2017

As you can find in the official salesforce help pages, the correct answer is:B. Switch from case feed to standard detail pages using a console component.
 

John Smith

John Smith

Answered Nov 24, 2016

Embed case feed functionality within a visualforce page
 

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