Answered Jun 22, 2020
Here’s my list of alternatives to LiveChat that you can check out if you wish to switch from the software.
1. ProProfs Chat
As a SaaS-based live chat software, ProProfs is easy-to-install, configure and can support endless features that will enable you to offer a delightful customer service experience to all.
You can get access to features like:
Chat greetings for proactive communication
Chat routing for faster resolution
Visitor monitoring to understand customer intent
Announcements to keep customers informed about upcoming discounts
Operator performance monitoring
Live chat customization
Multiple customer support
Escalations and chat transfer
Knowledge base and help desk integration
Multiple language support
Pricing starts at: $0/month annually. You can check out the rest of the plans here.
2. Zendesk Chat
The live chat tool was formerly known as Zopim. But now as Zendesk Chat, it has turned out to be another best alternative to LiveChat Inc.
It supports features like:
Pre-chat & offline forms
Chat and agent reports
Pricing starts at: $14/month
Get more sales opportunities and make it easier for your customers to reach out to you via Olark.
The live chat tool offers features like:
Live chat window customization options
In-depth chat reports
Pricing starts at: $19/user/month
Drift, as a cloud-based live chat software, is known for offering customizable live chat widgets, email follow-ups for missed chats, chat histories, and an AI-powered chatbot.
Pricing starts at: $50/user/month
As one of the best alternatives to LiveChat Inc, Kayako helps you to build a seamless experience for all your customers who seek help in real-time.
It gives you access to features like:
Social media integration
Pricing starts at: $15/user/month
To know more in detailwhich tool to choose & why to choose then check out the list ofBest alternatives to LiveChat Inc.
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