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What is the best alternatives to LiveChat?

Asked by M. Jabrowsky, Last updated: Jul 16, 2020

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shreygupta

Shreygupta

Answered Jun 22, 2020

Here’s my list of alternatives to LiveChat that you can check out if you wish to switch from the software.

1. ProProfs Chat

Here’s my list of alternatives to LiveChat that you can check out if you wish to switch from

As a SaaS-based live chat software, ProProfs is easy-to-install, configure and can support endless features that will enable you to offer a delightful customer service experience to all.

You can get access to features like:

  • Chat greetings for proactive communication

  • Chat routing for faster resolution

  • Visitor monitoring to understand customer intent

  • Announcements to keep customers informed about upcoming discounts

  • Operator performance monitoring

  • Canned responses

  • File transfer

  • Live chat customization

  • Multiple customer support

  • Escalations and chat transfer

  • Knowledge base and help desk integration

  • Multiple language support

  • Mobile support

Pricing starts at: $0/month annually. You can check out the rest of the plans here.

2. Zendesk Chat

Here’s my list of alternatives to LiveChat that you can check out if you wish to switch from

The live chat tool was formerly known as Zopim. But now as Zendesk Chat, it has turned out to be another best alternative to LiveChat Inc.

It supports features like:

  • Chat ratings

  • File sending

  • Pre-chat & offline forms

  • Chat and agent reports

  • Real-Time Monitor

Pricing starts at: $14/month

3. Olark

Here’s my list of alternatives to LiveChat that you can check out if you wish to switch fromGet more sales opportunities and make it easier for your customers to reach out to you via Olark.

The live chat tool offers features like:

  • Live chat window customization options

  • In-depth chat reports

  • Integrations

Pricing starts at: $19/user/month

4. Drift

Here’s my list of alternatives to LiveChat that you can check out if you wish to switch from

Drift, as a cloud-based live chat software, is known for offering customizable live chat widgets, email follow-ups for missed chats, chat histories, and an AI-powered chatbot.

You can get access to features like:

  • Chat transfer

  • Chat statuses

  • Private notes

Pricing starts at: $50/user/month

5. Kayako

Here’s my list of alternatives to LiveChat that you can check out if you wish to switch from

As one of the best alternatives to LiveChat Inc, Kayako helps you to build a seamless experience for all your customers who seek help in real-time.

It gives you access to features like:

  • Social media integration

  • Real-time monitoring

  • Proactive invitations

Pricing starts at: $15/user/month

To know more in detailwhich tool to choose & why to choose then check out the list ofBest alternatives to LiveChat Inc.

 

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