One of the best documentation software I have used is ProProfs Knowledge Base. What I like the most about this tool is its user-friendly interface and the fact that it can be set up in minutes without any hassles.
The tool works great in creating a comprehensive technical document that is:
Easily accessible across devices and browsers
Well structured and organized
Engaging for readers with the right blend of images, videos, and text
Some of the key features of the tool that help in building technical documentation of top quality are:
Rich text editor - Writing and editing content is a breeze with this editor. You can even upload multimedia and change the formatting of the text according to your needs.
Contextual help - This is essential, especially while creating a technical document. You can add tooltips, lightboxes, and popups to explain jargon, provide instant help, and guide readers on specific features of your product.
Defined roles - You can assign different roles to individuals and teams so that everyone knows what they can and cannot do in the knowledge base.
Ready-made templates - Technical documentation or anything else, the tool provides awesome templates that help you get started easily
Report - The tool’s robust reporting mechanism gives you a complete picture of the performance of your documentation. You get details like popular articles, failed searches, broken links, and much more. Use this data to update current articles or add new ones.
That’s it for now. To get a better idea of what the tool has in store for you, try its free trial version of 15 days.
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