Answered Jan 16, 2020
There are so many tools available on the market for creating personal Wikis for a company. But,choosing the right tool for your company can be daunting, especially if you aren't aware of your requirements.
When choosing a personal wiki tool, ask yourself:
What will you be using it for?
How important is a personal wiki for you?
How accessible do you want it to be?
This helps in narrowing your search down further.
For me, a few of the tools that, come in the topbest personal wiki list are:
ProProfs Knowledge Base
Before making your decision, check out the features of all the shortlisted tools and cross-check them with your requirements.
The most important features that you must look out for are:
Roles & Permissions
Multiple language support
Anytime, Anywhere Access
Reports & Analytics
Apart from features, you must also look into the pricing and ensure you choose one that doesn't burn a hole in your pocket.
Take the free trial and see which tool fits your team the best and create personal Wikis with ease!
I hope this answer is helpful! :)
Answered Jan 08, 2020
Is managing company-wide knowledge becoming a pain for you? Do your employees struggle to find information, which is ultimately affecting their productivity and efficiency at work?
Well, it’s time you created an online, private, company-wide wiki, that’s solely accessible to you and your workforce. It makes information-search a breeze, which means no constant emails, reaching out to colleagues, or digging through files to get data.
Question is which tool to use for creating a compelling wiki. While you will find a slew of options online, I will recommend you to be mindful while picking one. Running a small organization myself, I was in a similar situation once, but with some help, I finally decided on one tool, and fortunately, it worked great for me.
The reason I opted for the wiki software offered by ProProfs is simple. Besides being easy to use, the tool helps you offer delightful support to your employees, given its wide array of powerful features. Besides helping you with content authoring, management and publishing, the tool also provides options to customize and configure your wiki, make it accessible across multiple devices, and even create content in multiple languages, for use by your workforce that’s dispersed across different regions.
The fact that I could add easily add multimedia to the content, cross-link articles, and add a search bar to the content, made me even happier, as I had tried various tools before this, but nothing matched the excellence this software provides.
If you want to get familiar with the tool and see if it is in alignment with your requirements, I will recommend you to first go for its free trial version of 15 days.
Answered Dec 04, 2019
For building online private wikis for your firm, choose a wiki software that offers all features right from authoring and publishing content to managing and analyzing it.
One such tool is the wiki software offered by ProProfs. It’s one of the best in the market today, given the robust features it provides, its powerful functionality, easy to use nature and the smart settings and integrations it offers.
Watch this video for more detail:How to Create Help Sites, FAQs, Manuals & Wiki
Here’s a list of some of its significant features and benefits:
Member Manager: The feature lets you add, delete, or even make users inactive. This feature is not just limited to individual users. You can even create and manage groups with this feature. You can also control access of individuals and groups by assigning them different roles and defining what they can and cannot do in your wiki.
Contextual Help: Many a time it happens that content doesn’t make full sense to readers, as there are various bottlenecks in the form of jargon, complicated concepts, etc. To avoid this, you can add tooltips, lightboxes, and popups to your content. These help you provide a guided tour to readers by explaining them about technical terms, providing additional information, and much more wherever necessary.
Workflows: This feature makes it easy for you to track articles right from the time they are written and the review stages they go through, till they finally get published. You can set status such as Draft, In Progress, Under Review, or even create a custom status to monitor the progress of articles.
Conditional Content: Is there some content that you want to hide from a specific group of people or display a certain section only to a few individuals? Conditional content lets you do that. It helps you set rules for content visibility, allowing you to restrict or allow access to a page or folder’s content.
Multiple Language Support:Have an employee base spread across the globe? ProProfs helps you cater to them easily. It allows you to create a wiki in over 90 languages, giving readers an option to choose from their preferred language.
Explore more features of this wiki tool free of cost and see what else it has in store for you. Sign up for its free 15-day trial version now.
Answered Jan 16, 2020
Personal Wikis are quite essential for business processes and, I kind of understood this through personal experience.
When you start off a business, there are a lot of things that you should make a note of, otherwise you miss them as you move ahead. Well, that’s exactly what started to happen when I began my startup.
We used to have regular meetings and many members used to make MOMs to only later pass them to other employees. At that moment, it was easy - tracking, implementing changes. But as we thought of expanding, we somehow lost track of old processes that started to hamper the workflow.
That’s when we decided that our team needs software that allows us to create Wiki documents and only a few members could access them.
After a few tests and trials, we understood that it took a lot of investment to get a tool such as this and we were still at a nascent stage of our business. Some of my team members recommended that we get a free wiki tool and that’s when we came across ProProfs Knowledge Base.
The tool is smooth, fast, and doesn’t need a manual on how to use it too. We finally started building our own wiki and could do it successfully. We even could add images, videos, and gifs so that revisiting these documents doesn’t feel like a boring task. We were also able to avoid overwriting, thanks to the clear roles and permissions settings this tool offers.
In short, the tool has turned out to be the best free, private wiki.
I hope this helps!
Answered Jan 14, 2020
Businesses today need an online resource center to keep a record of their policies, processes, vision, mission and work dynamics to ensure appropriate training of the employees and improve customer support.
Creating an organization-wide knowledge platform or Wiki helps boost productivity and simplify communication. Employees can quickly locate and share information while saving time.
A good Knowledge Base software is the best solution to create a private Wiki from scratch at no extra cost. Pre-defined templates and an MS-word like editor make writing, editing and uploading the content a bliss.
Here are some of the significant advantages of using a Knowledge Base Software to create a private Wiki-
1. Group Creation & Role Designation
Even within an organization, not all the information is meant for every employee or department. With this tool, the users can be divided into groups to get access only to the specific information. They can be assigned roles such as administrator, viewer, editor, etc. Based on these roles, they can be given certain permissions, that will determine what they can and cannot do in the wiki.
2. Customization Options
Based on the content style requirement, companies can choose between basic or advanced formatting options. They can use the white labeling feature to add the brand’s name and its logo to the wiki. Also, with a wide array of font, theme, and color options, it becomes easy to pick the most suitable style for the wiki, that matches perfectly with the brand.
3. Knowledge on the Go
Private Wikis created using the Knowledge Base software is supported by all the operating systems, including Android and iOS. Employees can access the information 24/7 from any of the devices, including mobile phones, laptops or tablets.
4. Measure Employee Search Pattern
Integration with popular tools like Google Analytics helps gauge how many users are accessing the Wiki at a given time. Besides, there are insightful reports too that help in analyzing employees’ search patterns to measure performance.
If you are interested to know more, visit the link.