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What is a recommended pattern that would minimize implementation time? Universal Containers has a call center that would like to have a dashboard that updates in Real-Time and shows information about phone calls that have been completed today (recorded in the Activity object). There are several teams in the call center, and each dashboard should only show calls from that team. An employee can start the board each morning, but after that, no further user interaction should be needed.

This question is part of Integration Architecture Trivia Quiz2
Asked by Thomapn, Last updated: Jan 15, 2020

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3 Answers

vince_cirilo

Vince_cirilo

Answered Dec 15, 2019

Develop a VisualForce page that uses the Streaming API - because Start the board in the morning implies that there is auto-refreshing which dashboards do not offer.

1
 

Thomapn

Thomapn

Answered Aug 01, 2019

Develop a VisualForce page that uses the Steaming API
1
 

stepan.ruzicka

Stepan.ruzicka

Answered Dec 02, 2019

I think this should be

C.Use native Salesforce dashboard functionality

 

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