A Knowledge administrator has created an article for a promotion that - ProProfs Discuss
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A Knowledge administrator has created an article for a promotion that starts at the beginning of the following month. How would the administrator ensure the article is available on the first of the month?



A. Create a task related to the article with a reminder set for the article start date
B. Create a workflow rule to update the article status to Published on the article start date
C. Set the article publish date to automatically display the article on the start date
D. Send an email reminder to update the article status to Published on the start date

This question is part of Service Cloud study guide
Asked by Dwag, Last updated: Dec 26, 2019

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dwag

Dwag

Answered May 30, 2019

Set the article publish date to automatically display the article on the start date
 

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