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Which option should the Consultant recommend? One business unit at Universal Containers has been using Service Cloud for several years. While migrating another business unit to the platform, a System Administrator incorrectly imported 200,000 case records, which created significant data corruption to existing records. The most recent data backup available is more than 90 days old. 



A. Manually update the corrupt data to correct it.
B. Use Data Loader to delete the corrupt data.
C. Log a Data Recovery case with Salesforce Support.
D. Restore the data using the available backup. 

This question is part of Service Cloud Practice Quiz - SS1
Asked by Supriyam, Last updated: May 27, 2020

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supriyam

Supriyam

Answered Jan 21, 2019

C. Log a Data Recovery case with Salesforce Support.

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