How can a system administrator automate this process? The marketing - ProProfs Discuss
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How can a system administrator automate this process? The marketing team at Universal Containers wants to send an email to each lead received from its website. The country of the incoming lead should determine the language of the email that will be sent to the lead.

This question is part of Salesforce Admin 201
Asked by Cisidori, Last updated: Aug 25, 2019

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2 Answers

brittanycuwilliams

Brittanycuwilliams

Answered on Nov 15, 2019

Translation Workbench is particularly geared towards field labels and picklist items. "Create an email template for each language and an auto-response rule to send the appropriate template" is the more accurate answer here.

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cisidori

Cisidori

Answered on Jan 07, 2019

Create a single email and use the translation workbench to translate and send the appropriate template.
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