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What to do you mean by active listening skills?

This question is part of IIBA ECBA Business Analysis Certificate Exam - Preparation Test 2
Asked by Trividh, Last updated: Dec 31, 2019

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trividh

Trividh

Answered Nov 22, 2018

Ability to effectively paraphrasing statements to ensure understanding.

Active listening involves ability to summarize and repeat what was stated in different terms.
 

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