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How can a customer satisfaction survey be implemented in Service Cloud?

This question is part of Salesforce Service Cloud
Asked by Jssi_, Last updated: Mar 18, 2020

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3 Answers

pierre.villain.ibm

Pierre.villain.ibm

Answered Oct 10, 2019

The out of the box Survey object should be an option too!

 

alenguasco

Alenguasco

Answered Jun 27, 2019

Correct answers:

An AppExchange Package for Surveys

The out of the box Survey object.

 

jssi_

Jssi_

Answered Nov 19, 2018

Web-to-Case and a Case record type of Survey
An AppExchange Package for Surveys
 

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