Which three benefits can be expected from KCS adoption? Universal - ProProfs Discuss
Topics
Products
Follow Us:

Which three benefits can be expected from KCS adoption? Universal Containers is considering a Knowledge -Centered Support (KCS) implementation.  

This question is part of Service Cloud Practice Quiz - SS1
Asked by Supriyam, Last updated: Mar 26, 2020

+ Answer
Request

2 Answers

Hajo

Hajo

Answered Jan 19, 2019

A & C & E

 

supriyam

Supriyam

Answered Oct 23, 2018

C. Reduced issue resolution time
D. Increased call routing accuracy
E. Optimized use of resources 

####
1
 

Search for Google images
Select a recommended image
Upload from your computer
Search for Google images
Select a recommended image
Upload from your computer
Search for Google images
Select a recommended image
Upload from your computer

Email Sent
We have sent an email to your address "" with instructions to reset your password.