Which configuration option should the Consultant verify? The Service - ProProfs Discuss
Topics
Products
Follow Us:

Which configuration option should the Consultant verify? The Service Manager at Universal Containers has configured Live Agent. However, the Agents are unable to see the Live Agent footer component in the console.

This question is part of Service Cloud Practice Quiz - SS1
Asked by Supriyam, Last updated: Aug 12, 2020

+ Answer
Request
1

2 Answers

Hajo

Hajo

Answered Jan 19, 2019

A) . Stup - Users - activateLive Agent User

 

supriyam

Supriyam

Answered Oct 13, 2018

D. Verify that users are assigned the Live Agent user profile

####
2
 

Search for Google images
Select a recommended image
Upload from your computer
Search for Google images
Select a recommended image
Upload from your computer
Search for Google images
Select a recommended image
Upload from your computer

Email Sent
We have sent an email to your address "" with instructions to reset your password.