Which of the following would be best for you to do? A customer - ProProfs Discuss
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Which of the following would be best for you to do? A customer walks into the office and asks for the deadline to file a permit application. You do not know the answer.



A. Tell the person what you think the answer might be.
B. Refer the person to your supervisor.
C. Say that you are not allowed to give out that information to the public.
D. Inform the person that you don t know but will find out.

This question is part of customer service exam
Asked by Wyatt Williams, Last updated: Feb 21, 2020

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4 Answers

John Adney

John Adney

Answered Feb 21, 2017

Refer the person to the supervisor
 

nicolemaddox

Nicolemaddox

Answered Dec 01, 2016

Refer the person to your supervisor
 

dspurlock

Dspurlock

Answered Nov 30, 2016

Inform the person that you don't know but will find out.
 

John Smith

John Smith

Answered Nov 02, 2016

Inform the person that you don t know but will find out.
 

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