What is a capability of the Service Cloud (Customer) portal? - ProProfs Discuss
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What is a capability of the Service Cloud (Customer) portal?



A. Customers can view and edit contacts related to their own accounts
B. Customers can log, view, edit, and close their own cases
C. The portal can be customized with corporate branding
D. The portal and its users can be created without additional licensing

This question is part of Salesforce Certification Admin 03/2018
Asked by Salesforce_Admin, Last updated: Aug 06, 2020

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Salesforce_Admin

Salesforce_Admin

Answered Jul 29, 2018

Customers can log, view, edit, and close their own cases
The portal can be customized with corporate branding

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