What action should the technician perform in order to best troubleshoot the users issue if a user is reporting an issue that cannot be replicated with a technician onsite?
A. Ask a series of questions to the user which will narrow down the scope of the problem. B. Inform the user that the problem will be solved quickly. C. Inform the user that the problem is probably related to their training. D. Ask the user which websites have recently been visited.