What are the best and worst responses here?
It is 5:00 PM and you are closing the gift shop where you work. Just as you turn the sign to "Closed," a customer comes to the door and explains that tomorrow is her nephew's birthday. She tells you that she really wants to buy him a present from your store and thought the store was open until 5:30. How should you handle this situation?
A. Explain that you are closing, but the customer can make a quick purchase if she knows what she wants to buy. B. Recommend that the customer come back at 8:00 am when the gift shop reopens. C. Suggest that the customer looks for a gift at another gift shop that is open later. D. Let the customer come in and shop while you close and balance out the cash register.