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What solution should a consultant recommend to facilitate collaboration with customers? Sales representatives at Universal Software need to collaborate with customers on sales deals to gather requirements, analyze solutions, and deliver proposals. Universal Software wants to ensure that customers are fully engaged throughout each stage in the sales process.



A. Add customers to Salesforce as Chatter Free users
B. Share chatter files with customers
C. Allow customers to follow opportunities in chatter
D. Invite customers into private chatter groups.

This question is part of Sales Cloud Pre-Test !!
Asked by Kishor_kumar, Last updated: May 30, 2020

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2 Answers

Ronty Ahmed (RAT)

Ronty Ahmed (RAT), a, b

Answered Oct 20, 2019

The Chatter free is for internal user and customer can be added to Chatter only with Chatter external

B. Share chatter files with customers
D. Invite customers into private chatter groups.

 

kishor_kumar

Kishor_kumar

Answered Apr 06, 2018

Add customers to Salesforce as Chatter Free users
Share chatter files with customers
 

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