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What should you first do?
A person approaches you and tells you of many complaints he has about your department. Ā 



A. Assume that his is just blowing off steam and ignore his complaints.
B. Check into the legitimacy of the complaints.
C. Ask for advice from your supervisor on the best way to handle the person.
D. Regard the complaints as accurate and take immediate steps to correct them.

This question is part of customer service exam
Asked by Wyatt Williams, Last updated: Apr 01, 2020

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4 Answers

kiboome

Kiboome

Answered Apr 27, 2017

Regard the complaints as accurate and take immediate steps to correct them

 

John Adney

John Adney

Answered Apr 13, 2017

Ask for advice from your supervisor on the best way to handle the person.
 

nicolemaddox

Nicolemaddox

Answered Dec 01, 2016

Ask for advice and from your supervisor on the way to handle the person
 

John Smith

John Smith

Answered Oct 27, 2016

Check into the legitimacy of the complaints.
 1

John Adney

The customer is always right

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