What are the characteristic of a process?

The characteristics of a process must be measurable, deliver specific results, respond to specific events, and have customers or stakeholders.

The process should be measurable; measuring a process gives an indication of how effective and efficient a process is.

A process exists to deliver specific results. The result must be identifiable and countable.

A process responds to specific triggers, without it, the process will cease to go through motions. These triggers are known as specific events.

The process delivers results to a customer or stakeholder. Customers may be internal or external to the organization.