What is the best description of the purpose of Service Operation? - ProProfs Discuss
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What is the best description of the purpose of Service Operation?

What is the best description of the purpose of Service Operation?

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Asked by Ritesh, Last updated: Apr 12, 2024

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6 Answers

F. Daniel

F. Daniel

I work for a California based MNC.

F. Daniel
F. Daniel, Content Optimization Executive, Diploma in Journalism, California

Answered Jul 23, 2020

Which is To deliver and manage IT Services at agreed levels to business users and customers. This is not the only purpose of the Service Operation. It can also be used to manage the applications that it is connected to.

Which is To deliver and manage IT Services at agreed levels to business users and customers. This
Service Operation is important because it ensures that the delivery of the companies service is done correctly. Without Service Operation, it poses a risk that services are not delivered correctly. This can lead to the customer being unhappy, and the customer may complain to not only the company, but social media, family, or friends. In the long run, it could impact the company's sales, which is something the company will want to prevent.

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H. Jones

H. Jones

H. Jones
H. Jones, Web Content Writer, San Antonio,

Answered Mar 18, 2020

The employees need to make sure that you will be able to provide the type of service that you need. There are different IT services that are available, but not all of these services can be provided properly to customers. As a company, what you have to do is to make sure that you will provide what they need.

The employees need to make sure that you will be able to provide the type of service that you need.
If not, you can expect that they will tell all of the people that they know about it. It can be even harder for you to get more customers, especially if your past customers will say negative things about what they have gone through.

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F. Hope

F. Hope

F. Hope
F. Hope

Answered Mar 12, 2020

Customers will usually have the desired level of service that they can get from a company. If the company is unable to provide the type of service that people would like to get, they will probably look for a company that can give them what they need instead. Take note that there are different applications that can be connected and used to provide the services that people are looking for.

Customers will usually have the desired level of service that they can get from a company. If the
If the company is unable to provide that, this will become a problem in the long run. Do not wait for the time when the reputation of your company will become affected simply because you did not pay attention to using the needed services.

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M. Parker

M. Parker

M. Parker
M. Parker, Internet Researcher, Houston

Answered Oct 04, 2018

It makes sure that it will provide the level of services that customers' deserve. This can also be used in managing the applications that are connected to it. This will make sure that the delivery of the services will be done in an accurate and correct manner. If this does not work then the services will not be delivered correctly.

It makes sure that it will provide the level of services that customers' deserve. This can also
This will lead to the unhappiness of the customers who may complain about the type of services that they receive. Once the bad service spreads out to other customers’ family members and friends, this can become bad for the company. Customer satisfaction is usually one the top priorities of companies especially those who are still starting out.

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Anika Nicole

Anika Nicole

Content Writer, Teacher

Anika Nicole
Anika Nicole, Wordsmith, PG In Journalism, New York

Answered Sep 18, 2018

The purpose of Service Operation in ITIL is to deliver agreed levels of services to the users and customers.This option exactly describes the description of the purpose of the Service Operation.

The purpose of Service Operation in ITIL is to deliver agreed levels of services to the users and
Apart from the above-mentioned purpose, service operation also eyes on managing the applications, technology, and infrastructure that can directly support the delivery of the services. This is what service operation stands for.

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Ritesh01

Ritesh

Ritesh01
Ritesh

Answered Mar 08, 2018

To deliver and manage IT Services at agreed levels to business users and customers
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