What should the consultant recommend to expedite the handling of these cases? At universal containers, a support agent dedicated to one customer regularly handles complex integration-related cases, the agent collaborates with universal containers product development team and the client's systems.
A. Enable chatter case feed and add product development team members to the case team. B. Create a private chatter group with customers and invite key individuals to join the group. C. Build a repository of knowledge articles related to integration and share it with the customer. D. Create a related child case and assign the child case to the product development team.